RocketReach
RocketReach · Ranked #14 of 19 in Data Enrichment APIs
Contact-lookup platform with a documented REST API, status page and MCP server, but API access is gated to top-tier or custom plans and the product carries heavy data-accuracy and billing complaints.
Email and phone lookup for sales and recruiting
Overview
RocketReach is a B2B contact-discovery platform that returns emails and phone numbers from a database it markets at 700M+ profiles, sold mainly through a web app and Chrome extension with a REST API on top. The API at docs.rocketreach.co covers person and company search and lookup, bulk jobs, email verification, webhooks and a Universal Credits model, and the vendor also documents an MCP server with a Claude Code setup guide. The buyer is a sales, recruiting or growth team that wants contact data, with developers integrating through the API.
Where it wins is a documented API and visible operations. The docs include a quick start, a responses and errors guide, a rate-limit page with per-plan numbers (for example person lookup from 15/min on Essentials to 250/min on Custom, plus a global 10 requests/second), an llms.txt index, and a public incident.io status page covering the website, extension, API, MCP and Verify components. G2 is 4.4/5 from over 1,200 reviews, and reviewers praise the search-to-export workflow and Chrome extension.
Where it loses is accessibility, data quality and billing trust. The free plan gives 5 lookups per month and no API; API access is reported as reserved for the Ultimate plan (about $2,099/year) or custom Team plans, and sources conflict on exact plan prices. Trustpilot sits at about 1.2/5 from over 1,000 reviews dominated by billing, auto-renewal and cancellation complaints, and G2 reviewers tag inaccurate and outdated contacts as the top cons. StatusGator logged 71+ incidents since April 2025, including gateway errors in August 2026, and no uptime SLA is published for self-serve plans. The official Python package on PyPI is a thin binding with no confirmed active maintenance. Net: usable API for teams already on the top plan, weak on cost-to-start and trust.
How this score is derived
The APIbenchmarks Index is a weighted sum of four dimensions, each scored on an absolute 0–100 reference scale. See the methodology for every mapping.
| Dimension | Score | Weight | Contribution |
|---|---|---|---|
| Documentation & DXdocs.rocketreach.co has endpoint references, a quick start, a responses and errors guide, webhooks, per-plan rate-limit tables, an MCP tools reference, a Claude Code setup guide and an llms.txt index; scored 76, below Apollo's 80, because no OpenAPI spec, SDK reference or code-sample languages were confirmed in the docs we could retrieve. | 76 | 30% | 22.8 |
| ReliabilityPublic incident.io status page covers 5 components (website, extension, API, MCP, Verify) and showed fully operational on 2026-10-07; StatusGator logged 71+ incidents since April 2025 (August 2026 gateway errors and elevated errors, graded C for 30-120 minute acknowledgment lag) and no uptime SLA is published; scored 74, below PDL (82), whose status page and incident count we scored with similar evidence, because acknowledgment lag is documented. | 74 | 25% | 18.5 |
| Ecosystem & SDKsOfficial MCP server and Claude Code setup, webhooks, a Chrome extension and a PyPI Python binding (rocketreach 2.1.6, listed for Python 3.4+, no confirmed active maintenance), plus third-party toolkits such as Composio; scored 66, below Apollo (78) and PDL (80), because there is no confirmed maintained multi-language SDK set and native CRM connectors were not verified from primary sources. | 66 | 25% | 16.5 |
| AccessibilityFree plan is 5 lookups per month with no credit card and no API; API access is reported as reserved for Ultimate (about $2,099/year) or Team/custom plans, with annual-heavy billing, no rollover of unused lookups and Trustpilot complaints about auto-renewal and refusal of refunds; scored 50, well below Apollo (78) because the API is paywalled at the top tier, but above ZoomInfo (30) because plans can be bought self-serve. Sources conflict on plan prices ($27-$33 vs $48-$80/mo Essentials), so prices here are indicative. | 50 | 20% | 10.0 |
| APIbenchmarks Index (ABI) | 67.8 | ||
Table 1. Derivation of the ABI for RocketReach. Contribution = score × weight; the index is their sum.
At a glance
- Vendor
- RocketReach
- Pricing model
- Plan lookups plus overage credits
- Free tier
- 5 lookups/mo, no API access
- Official SDKs
- 6 languages
Pricing
| Free | $0 | 5 lookups per month, email only, no API access, no credit card. |
| Essentials | ~$33-$80/mo (sources conflict) | Entry plan; email-focused lookups; no API access. |
| Pro | ~$75-$150/mo (sources conflict) | Adds phone lookups; no API access. |
| Ultimate | ~$2,099/yr (about $175/mo) | First plan reported to include API access; unused lookups do not roll over. |
| Team / Custom | Quoted | Pooled credits, higher API limits, dedicated account manager. |
Key features
- •Person and company search and lookup endpoints
- •Bulk lookup jobs (10/min cap)
- •Email verification (10/second, 300/min)
- •Webhook delivery of lookup results
- •Universal Credits across lookups
- •RocketReach MCP server with tools reference
- •Chrome extension and web app
- •Per-plan API rate limits and monthly allowances
Official SDKs
Strengths & trade-offs
- +Documented REST API with search, lookup, bulk jobs, webhooks and email verification
- +Public status page covering API, MCP and Verify components
- +Official MCP server and Claude Code setup guide
- +Per-plan rate limits published in the docs (global cap 10 requests/second)
- +llms.txt index published for AI agents
- +Large review base with G2 4.4/5 from 1,200+ reviews and a well-liked Chrome extension
- –Free plan is 5 lookups per month and excludes API access
- –API reportedly requires the Ultimate plan (about $2,099/year) or custom Team plans
- –Trustpilot about 1.2/5 from 1,000+ reviews, dominated by billing, auto-renewal and cancellation complaints
- –G2 reviewers tag inaccurate and outdated contacts as the top cons (115 and 111 mentions)
- –71+ incidents tracked by StatusGator since April 2025, with slow official acknowledgment
- –No confirmed maintained multi-language SDK set; PyPI binding is thin
What developers say
G2 4.4/5 (1,367 reviews); Trustpilot ~1.2/5 (~1,090 reviews)
Users like the fast search-to-export workflow and Chrome extension, but Trustpilot and G2 cons center on inaccurate or outdated contacts and billing, renewal and refund disputes.
“Inaccurate Data appears 115 times as a tagged con across 1,211 reviews; Outdated Contacts shows up 111 times.”
Key figures
| Database size (vendor claim) | 700M+ profiles | Review roundup ↗ |
| Global API rate limit | 10 requests/second across all APIs | RocketReach docs ↗ |
| Person lookup rate limit | 15/min (Essentials) up to 250/min (Custom) | RocketReach docs ↗ |
| Free plan | 5 lookups per month, no API | Prospeo / Hackceleration ↗ |
| Incidents since Apr 2025 | 71+ tracked | StatusGator ↗ |
| Trustpilot rating | ~1.2/5 from ~1,068 reviews | Prospeo ↗ |
Compare RocketReach head to head
Sources
- https://docs.rocketreach.co/
- https://docs.rocketreach.co/llms.txt
- https://docs.rocketreach.co/reference/rate-limits
- https://status.rocketreach.co
- https://statusgator.com/services/rocketreach
- https://www.hackceleration.com/labs/rocketreach-pricing
- https://hackceleration.com/labs/review/rocketreach
- https://prospeo.io/s/what-is-rocket-reach
- https://pypi.org/project/rocketreach/2.1.6/
Figures last verified 2026-10-07. Spotted an error? corrections@apibenchmarks.com